(800) 576-1961

'It takes a caring heart to give outstanding service.'

Frequently Asked Questions

We try to anticipate questions you might have about our facility/service and provide the answers here. If you need additional information please do not hesitate to call us at 954-688-7256 (PALM).


What is an MRI?

Magnetic resonance imaging utilizes field and radio wave signals to obtain detailed anatomical images of organs, structures and soft tissue within the body without the use of radiation. This assists your physician in more accurate diagnosis for a wide range of conditions and in some cases may reduce the need for exploratory surgery or more invasive procedures. Your procedure may take 30- 45 minutes depending on the type of scan.


What is a CT/CAT Scan?

A CT Scan uses special X-ray equipment to gather image data from different angles around the area of your body being scanned, then uses computer processing of the information to create “cross section” views of tissues and organ systems. Many different diagnostic images can be generated from these views. The exam only lasts 5-7 minutes with a low-dose radiation procedure. Palms Diagnostic Imaging Center has the best NEW machine available: 16-slice CT Scan with radiation dose reduction by Hitachi capable of withholding 495 lbs.


How should I prepare for the diagnostic test my doctor has ordered?

With MRI there is no preparation. You may continue your medication and enjoy your meals. Dress comfortably and try to avoid wearing clothing with any metal.

With CT Scan you may be asked to refrain from eating or drinking anything for an hour or longer before the exam. In most cases, a ‘contrast material’ will be required to enhance the visualization of tissues and organs. The contrast material may be swallowed, given in the form of an enema, or injected into the vein. Your physician will recommend the best procedure.


Why should I select an Open MRI facility?

An open MRI machine will reduce anxiety levels for patients who have a difficult time going into small or closed spaces (claustrophobic). With the extra wide padded table it also accommodates larger patients up to 500 pounds or broad patients who can not fit in a closed unit. The Soft Sound Gradient System offers patients a quieter experience, less noise and pounding than a closed MRI. 


Do you accept my insurance?

The owners at Palms Diagnostic Imaging Center have experience in contracting insurances. We are always up to date with new insurance laws, PIP laws, along with new insurances that come onto the market. We are a Medicare provider with an extensive list of Medicare Advantage Plans. We welcome Auto Accident, Personal Injury, Workers Comp. patients as well as MOST PPO's and HMO's.

CLICK HERE for an extensive list of insurances.


Does your facility provide transportation?

Yes, we are happy to provide transportation to those patients that cannot arrive on their own. If wheel chair accessibility is necessary, we will arrange for proper wheel chair type transportation. 


What are the Precautions for an MRI?

There are a few precautions to consider:

  • An implanted pacemaker, defibrillator ("AICD"), or heart valve 
  • An implanted pump device (such as an insulin or pain medication pump)
  • An inner ear implant 
  • An aneurysm clip within the brain 
  • An intrauterine device (IUD) 
  • Metal in the eyes (at any time), or have ever been a metal worker of any kind 
  • Permanent tattoo eyeliner 
  • Currently pregnant 
  • Artificial joints or metallic plates


What does is mean to be ACR (American College of Radiology) Accredited?

ACR is the only comprehensive North American practice guidelines for diagnostic imaging selection, radiotherapy protocols, and indications for image guided interventional procedures. They embody the best current evidence for choosing appropriate imaging evaluation and interventional procedures for a large number of clinical conditions. Most insurances go by the accrediation, as well as Medicare guidelines. We are proud to be recognized by the American College of Radiology.


Proudly Serving Coral Springs, Tamarac, Parkland, Coconut Creek, Margate, West Boca Raton, Pompano Beach and surrounding areas.

Recognitions: Accredited by the American College of Radiology